Please be aware that VAT increases to 15% from 01 April 2018. This will affect pricing on all products we provide and will be automatically calculated.
We accept the following methods of payment – Mastercard, Visa, EFT and Direct deposit.
Payment is charged immediately after your order has been processed on the site.
We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Once your order has been accepted and dispatched to you we will send you a confirmation email with your waybill number.
Please contact us on either 021-702 0721 or email us at firstname.lastname@example.org if you do not receive an acknowledgement email. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location.
All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in despatch. Your order will go on back order and we will let you know when the item is back in stock to find out of you would still like to purchase the item.
We endeavour to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 2 – 3 days for delivery. Over the festive season, the delivery time can take a little longer.